Terms & conditions
1.
Service description
This website
has been created and is operated by
BOOKING.COM B.V. (trade name BOOKING.COM).
We act as an intermediate between hotels and
users in order to provide our users with the
possibility to search and book hotel
accommodation online. Our service is based
on information provided by hotels. Although
we do our utmost best to ensure that all
information provided on this website is
accurate, we cannot guarantee that all
information is comprehensive and error-free
nor can we be held responsible for
interruptions or non-delivery of
information.
“Terms and
Conditions of a friendly company”
2.
Privacy
BOOKING.COM uses high ethical standards and
respects your privacy. We will not give your
personal information to third parties under
any circumstances.
3.
Credit card guarantee
Hotels require
credit card details in order to guarantee
your reservation. Your credit card
information will be sent directly to the
reserved hotel. When you make a booking you
will automatically enter into an agreement
with the hotel you have chosen. We will not
charge your credit card, as you will pay for
your stay at the hotel.
Be assured that
we take our responsibility regarding your
credit card information very seriously. We
use the industry standard "Secure Socket
Layer (SSL)" technology to encrypt your
credit card details. Therefore we can
guarantee that every transaction made is
100% safe and we will reimburse the first 50
euro should your credit card be misused or
abused due to BOOKING.COM. The credit card
company is obliged to pay the remainder.
4.
Free of charge
Our service is free of charge. Unlike many
other parties, BOOKING.COM will not add any
additional fees, like a reservation fee, to
the room rate.
5.
Cancellation
Please follow the instructions in the
confirmation email in case you need to
cancel your stay. If you cancel according to
the cancellation policy of the hotel, it
will be free of charge. We recommend you
read the cancellation policy of the hotel
carefully. If you cancel later than
requested by the hotel or do not show up,
the hotel might charge you a fee which is in
most cases an equivalent for 1 night stay.
Note, BOOKING.COM will not charge you any
cancellation fee whatsoever.
6.
Disclaimer
The BOOKING.COM
website has been compiled with the greatest
possible care. Our services are based on the
information provided by the hotels; for this
reason the hotels remain responsible for the
correctness of this information. Hotels can
alter the information about their hotel,
such as prices and availability, at any
moment. We can therefore not guarantee that
all the information is accurate and
faultless, nor can we be held responsible
for errors or inaccuracies in the supplied
information. You should always check the
provided information, before acting on the
basis of the supplied information.
Unless stated
otherwise, the copyright of the material on
this website is copyright of BOOKING.COM.
BOOKING.COM is
a registered company in the Netherlands.
Dutch law is applicable to our services.
